Terms & Conditions
◘ Booking and Appointments:All appointments must be scheduled in advance through our online booking system or by contacting our shop directly. We require a minimum notice period for cancellations or rescheduling. Please refer to our cancellation policy for more information.
◘ Payment:
Payment for services is due at the time of appointment completion, unless otherwise agreed upon in advance. We accept cash, credit/debit cards, and other forms of electronic payment. Personal checks are not accepted.
◘ Service Limitations:
While we strive to provide the highest quality service possible, certain vehicles may have limitations or restrictions on the detailing services we can offer. Customers are responsible for disclosing any special considerations or requirements related to their vehicle prior to scheduling an appointment.
◘ Vehicle Condition:
Customers are responsible for ensuring that their vehicle is in a suitable condition for detailing services. We reserve the right to refuse service if a vehicle is excessively dirty, unsafe, or poses a risk to our staff or equipment.
◘ Liability:
Polish And Performance Shop is not liable for any damage to customer vehicles that may occur during the detailing process, except in cases of negligence or misconduct on our part. Customers are responsible for removing any valuable or fragile items from their vehicle prior to detailing.
◘ Appointment Changes and Cancellations:
Changes to appointments, including rescheduling or cancellations, must be made within a specified notice period to avoid any associated fees or penalties. Late cancellations or no-show appointments may be subject to a cancellation fee.
◘ Privacy Policy:
We are committed to protecting the privacy and confidentiality of our customers' personal information. Please refer to our privacy policy for more details on how we collect, use, and safeguard your data.
◘ Feedback and Concerns:
We welcome feedback from our customers and strive to address any concerns or issues in a prompt and professional manner. Please contact us directly if you have any questions, complaints, or suggestions regarding our services.
◘ Changes to Terms & Conditions:
Polish And Performance Shop reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. By scheduling an appointment with Polish And Performance Shop, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any questions or clarifications regarding our terms and conditions, please contact us directly.